As a Client Servicing Manager at D'ART, you will be responsible for managing client accounts from end to end. Your primary responsibilities will include client pitching, pitch presentations, cross-selling, up-selling our agency's range of services, and converting prospective clients into traditional accounts. You will need to have exceptional communication skills to handle clients individually and collaborate effectively with cross-vertical teams. Additionally, your proactive approach in terms of follow-up and client engagement will be crucial in ensuring timely billing and invoicing.
Client Relationship Management:
Client Pitching and Presentation:
Cross-Selling and Up-Selling:
Convert prospective clients into traditional accounts through effective communication and relationship-building.
Demonstrate exceptional verbal and written communication skills to convey ideas, proposals, and updates effectively.
Collaboration with Cross-Vertical Teams:
Work closely with cross-functional teams, including design, marketing, and project management, to ensure client satisfaction and project success.
Proactive Client Engagement:
Proactively follow up with clients, address concerns, and provide solutions to enhance their experience.
Billing and Invoicing: