Get In Touch

504 5th Floor, SRS Tower, Sector - 31,Mathura Road, Faridabad, Haryana - 121003

Business Enquiry: +91-7982039758

Headquarter: +91-7503475038

HR: +91-9319477522

Lead-Client Servicing & Business Development

Total Experience
7-12 years
Employment Status
June 28, 2023
Job Overview

As the Client Servicing and Business Development Lead at D'ART you will responsible for driving business growth, fostering client relationships, and ensuring exceptional service delivery. This role demands a strategic thinker with strong leadership skills and a proven track record of achieving sales targets and maintaining long-term partnerships with clients.

Key Responsibilities

Business Development:

  • Develop and execute a comprehensive business development strategy to drive revenue growth and achieve sales targets.
  • Identify and pursue new business opportunities through market research, prospecting, networking, and lead generation.
  • Build a robust sales pipeline and actively manage the sales process from initial contact to contract closure.
  • Collaborate with the creative and design teams to tailor compelling proposals and pitches that align with clients' specific needs.

Client Servicing and Relationship Management:

  • Serve as the primary point of contact for clients, addressing their inquiries, concerns, and feedback promptly and professionally.
  • Build and nurture strong, long-lasting client relationships, ensuring a high level of client satisfaction and retention.
  • Conduct regular meetings with clients to understand their evolving needs, assess campaign performance, and explore upselling opportunities.
  • Act as a brand ambassador for D'ART, effectively communicating our value proposition and service offerings.

Team Leadership and Collaboration:

  • Lead and inspire a team of business development and client servicing professionals, fostering a collaborative and high-performance culture.
  • Provide coaching, guidance, and ongoing support to team members to help them achieve individual and collective goals.
  • Collaborate with cross-functional teams, including creative, design, and project management, to deliver seamless client experiences and successful projects.

Market Research and Analysis:

  • Stay abreast of industry trends, competitors, and market dynamics to identify growth opportunities and keep D'ART at the forefront of innovation.
  • Analyze data and key performance indicators to measure the effectiveness of business development efforts and inform strategic decision-making.
  • Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree preferred.
  • Proven experience 6+ years in a senior business development and client servicing role within a marketing services or retail design agency.
  • Demonstrated success in achieving sales targets, fostering client relationships, and driving business growth.
  • Strong understanding of marketing services, retail design, and branding principles.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinker with the ability to translate insights into actionable plans.
  • Leadership qualities with the ability to inspire and motivate a team.
  • Proficiency in CRM software and other relevant business tools.
  • Willingness to travel as needed.
Apply Now